Frequently Asked Questions

Everything you need to know about shopping with Local Brand Viet, from shipping to returns.

How long does shipping take within Vietnam?

For orders within Ho Chi Minh City and Hanoi, delivery typically takes 1-2 business days. For other provinces, please allow 3-5 business days for your package to arrive.

What is your return and exchange policy?

We offer a 7-day return and exchange policy for all unworn items with original tags attached. Please note that sale items are only eligible for size exchanges, not refunds.

How do I know which size to choose?

Each product page features a detailed size chart with measurements in centimeters. Since Local Brand Viet often uses oversized fits, we recommend checking the 'Model Stats' section for reference.

What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfers, and major e-wallets including MoMo and ZaloPay for a seamless checkout experience.

Are your products authentic and locally made?

Yes, 100%. Every garment is designed and manufactured in Vietnam. We pride ourselves on supporting local craftsmanship and using high-quality fabrics sourced within the region.

How should I care for my Local Brand Viet apparel?

To maintain the print quality and fabric integrity, we recommend washing inside out in cold water and avoiding the use of a high-heat dryer. Always iron on the reverse side of any printed graphics.