Returns & Exchanges Policy

At Local Brand Viet, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a flexible 7-day return policy for all unworn items. We are committed to ensuring you find the perfect fit and style that represents the best of Vietnamese streetwear.

1

Initiate Your Request

Contact our support team via email or social media within 7 days of receiving your order, providing your order number and photos of the item.

2

Pack the Item

Ensure the garment is in its original condition with all tags, labels, and packaging intact to qualify for a full refund or exchange.

3

Ship It Back

Send your package to our designated warehouse in Ho Chi Minh City using a reliable courier service and share your tracking number with us.

4

Quality Check & Refund

Once our team inspects the returned goods, we will process your refund to the original payment method or ship your new exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing